There’s nothing I despise more than an overly complicated process, especially one that leaves me in a frustrated tizzy. I’ve got a fair amount of technical knowledge, having done some programming in the past and spending several years in IT in a variety of analyst and management roles. So, it’s not like I’m a total idiot that doesn’t know how to work a computer. At some point over the past month or so, my iphone has become very confused about whether I’m me or my daughter in several apps. I’m pretty sure at some point, she logged into Facebook on my phone and when she did, it changed the associated Facebook login to hers for all the apps and websites that had been using my Facebook profile for login. So now, when I’m in Instagram trying to share to my Facebook page, even though I’m logged into my Instagram account and it shows my business page as being linked, when I try to share anything to that page, it wants me to log into Facebook and then blows up because it’s retained her login and she’s not an admin on my Facebook page.
There’s no option to change the Facebook profile that’s logging in, I just get this ‘hey, you’ve logged in with FB before do you want to do it again?” screen and my options are to log in as her or I can click cancel and it basically terminates the process and comes back with “well then no sharing for you”. No amount of unlinking, relinking, deleting, reinstalling, rebooting both apps managed to resolve this issue. I finally logged out of Facebook on all of my devices and then tried to log back in, hoping it would drop the auto-login through instagram. Well, now I can’t freaking get into Facebook AT ALL because earlier this year all my friends were getting hacked and I brilliantly decided to turn on the stupid two-factor authentication. So now it’s requiring some damn code as a secondary login and there’s literally no other option. The code was supposed to have been sent via SMS. I’ve been waiting well over an hour and still haven’t received a damn code. I get SMS notifications every time someone farts in FBland – they’ll send me those in a millisecond if I don’t remember to adjust my notification settings, but the code I need to log in and finish dealing with this app issue – that takes them “up to 12 hours” to send a code. What. The. Hell.
In my impatience, I click on the help link and the help documentation tells me that if I’m not receiving a code via SMS, I have to use the “code generator” tool – which can be found… wait for it…..INSIDE the Facebook app (which I can’t log into) by clicking on the “bars” icon. Um…. Call me clueless, but how in the holy f$ck am I supposed to get into the app to click on these bars to generate a code to log into the app I can’t even get into in the first place? So, okay – more clicking around and it looks like my final option is to send Facebook a request with my ID to prove I’m actually me. Nice. So, I fill out that form and attempt to patiently wait for a response. Meanwhile – while I’m dicking around in this login loop from hell, some 9 year old in another country has probably already managed to hack into my account from the backend and is posting crazy shit and trying to get my friends to click on viral links. Awesome.
All I wanted to do was share the picture I posted on Insta to my FB page – should have taken 0 seconds. This is the kind of crap that makes me crazy – simple things that have become convoluted, overly complex time-wasters. Seriously, I’ve wasted at least two hours trying to troubleshoot this nonsense. And now, while I’ve been sitting here typing out this rant, Facebook support finally sent me an email – “hey, it looks like you’re having trouble logging in, just click this link to get back in instantly” So I click the link (after carefully double-checking to make sure it actually came from Facebook support) and where does the link go? TO THE F-ING PAGE ASKING FOR A F-ING CODE I STILL HAVEN’T GOTTEN!!! 🤯
After waiting almost the entire day to get a response from Facebook help, I was rooting around the inter webs looking for information that might help me hack into my own account – sad, but true – desperation will make you do crazy things! I happened upon an article that listed ways of getting into your Facebook account, which triggered a tiny remote memory in my head from earlier this year where I had apparently printed out some tiny sheet of single-use backup codes that would help me get into my account if I got locked out. After another hour trying to remember where I put the damn thing, I was FINALLY able to get in – hooray!!! And now I’m going to stop and think about my security settings and how wise it is for a 46 year old woman with two kids who lives in a zoo to have to rely on a tiny sheet of paper hidden in her overburdened desk drawer as the sole means of accessing her FB page in the event this ever happens again…and maybe I should spend some time thinking about how irritated I’ve been all day about not being able to get into stupid Facebook – addicted much? 🧐